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Contact us

We’re here to help.

Questions about an order, a pod or a delivery? Write to us and we’ll get back to you.

Email

hello@thepods.example (provisional address)

Your orders

Track or cancel an order from your account.

Common questions

Many answers are in our FAQ.

When you write to us

Please include your order reference (shown on your order page) so we can help faster.

Product safety

If a pod is swallowed or gets into the eyes, get medical help immediately — do not wait for a reply by email.